FAQ

---

We will be happy to provide a sample box for wedding cakes $20 that can be applied to purchase. We do not keep frozen samples on hand. A cupcake is not the same as a wedding cake sample.

We do not provide tasting boxes for cakes that serve less than 50 guests. 

We will be happy to meet via ZOOM call and/or in person. 

If you have a specific cake design you like, you are welcome to supply it. All cakes will go through a design process. We are a custom baker not a replicator. We reserve the right to use creative judgment. 

Most cakes will require a sketch process. A reservation date for your wedding is required prior to sketching. 

 We require 1 week notice for ALL order changes. We are always happy to add cupcakes to orders to add more servings or a kitchen cake if you need to serve more guests. Because we do not freeze your cake or use cheap quick mixes, we must have enough time to properly bake, cool and decorate additional servings. 

Less guests than expected? You can easily freeze your extra servings.

Beginning Feb 1, 2018 we will REQUIRE a 50% NON-REFUNDABLE DEPOSIT on ALL cakes $50 or more. Refunds will not be made for cancellations and are non-transferable. Deposits can be made by cash or credit. 

WEDDINGS: 50% NON-REFUNDABLE DEPOSIT is due to SAVE THE DATE. The final payment NON-REFUNDABLE is due TWO WEEKS prior to the event. Cash, credit/debit, Venmo or PayPal. 

Like and Follow us on Facebook @Pope Plantation Cakes and Instagram @popecakes to see current specials.

We frequently ask for your input to help us select the next special.

We require 72 hours notice to cancel an order. The non-refundable deposit will be applied as a credit to your next order in the event of a true emergency and you have given us at least 72 hours notice.

In the event of a NO SHOW, Your order will be available for pickup until the following business day, but you are still responsible for the remaining balance. Deposits will not be refunded.

TIMELY PICKUP is appreciated and expected. If we have agreed on a specific time please make every effort to arrive on time. Frequently we have other customers arriving or need to leave to setup a large event. 

Your order should be placed in an air conditioned vehicle. Buttercream and fondant WILL sweat and melt as a result your cake may shift. We are not responsible once an order leaves our premises. Cakes should never be placed on car seats. Place them on the floorboard of the vehicle so that they are level.  

We work very hard to make these beautiful cakes for you and we would be just as disappointed as you should your cake not arrive as pretty as it left our location.

OUTDOOR setups: while covered venues are beautiful, they are not climate controlled.  We are not responsible for shifting, melting or food safety due to heat/humidity.  

Our cakes are custom and made specifically for you.

Top quality ingredients, design time, and elevated industry skills. Art.

Wedding Cakes are priced according to design, servings, skill and delivery. Price per serving starts at $4.75.

Special event/birthday

Minimum cake order 8" multi layer cake $80

Minimum small 2 tier $175

3D sculpted cakes start at $225

Fondant/gumpaste characters start at $20 each

Gumpaste flowers minimum $50 . Most tiered cakes require $100+

Decorated sugar cookies minimum $38 per dozen.

Cupcakes minimum $30 per dozen

(Minimum 2 doz)

(Minimums are stated above. Some designs require additional fees. Delivery, stands, cutting service etc are additional)